Shipping Policy

All Coolbox orders are processed within 1–3 business days after payment is received.

Shipping times

Coolbox ships worldwide. Estimated delivery is 15–30 business days depending on destination, customs processing, holidays, and courier movement.

Once your order ships, you will receive tracking information by email so you can follow your package.

Customers are responsible for entering the correct shipping address at checkout. If you made a mistake, contact us as soon as possible.

If your order appears delayed or lost, contact support and we will help you work through the issue with the shipping carrier.